{"id":23250,"date":"2025-07-28T10:56:57","date_gmt":"2025-07-28T03:56:57","guid":{"rendered":"https:\/\/pitel.vn\/?page_id=23250"},"modified":"2025-08-11T14:19:31","modified_gmt":"2025-08-11T07:19:31","slug":"bpo","status":"publish","type":"page","link":"https:\/\/pitel.vn\/en\/bpo\/","title":{"rendered":"BPO"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"23250\" class=\"elementor elementor-23250 elementor-22156\" data-elementor-settings=\"[]\">\n\t\t\t\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2180465 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2180465\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ecc9be1\" data-id=\"ecc9be1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8654309 elementor-widget elementor-widget-heading\" data-id=\"8654309\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Contact Center Solution for BPO<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5248887 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"5248887\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9d7829e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9d7829e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-71d3cdd\" data-id=\"71d3cdd\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-847eaad elementor-widget elementor-widget-text-editor\" data-id=\"847eaad\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><div class=\"elementor-element elementor-element-92a3932 elementor-widget elementor-widget-text-editor\" data-id=\"92a3932\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\" style=\"text-align: justify;\"><div class=\"elementor-text-editor elementor-clearfix\"><p><span style=\"color: #282828;\">As businesses increasingly focus on cost optimization and enhancing customer experience, <strong data-start=\"243\" data-end=\"281\">Business Process Outsourcing (BPO)<\/strong> \u2013 particularly in the <strong data-start=\"304\" data-end=\"324\">Telesales sector<\/strong> \u2013 is rapidly emerging as a key trend. However, behind the promise of \u201ccost-efficiency and effectiveness\u201d lie a number of pressing challenges: intense KPI pressures, high employee turnover, disconnected data systems, and ineffective monitoring tools. These issues continue to hinder many BPO providers from unlocking their full potential.<\/span><\/p><\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d23d0e4 elementor-widget elementor-widget-text-editor\" data-id=\"d23d0e4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><div class=\"elementor-element elementor-element-864f964 elementor-widget elementor-widget-text-editor\" data-id=\"864f964\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\" style=\"text-align: justify;\"><div class=\"elementor-text-editor elementor-clearfix\"><p><span style=\"color: #282828;\">That\u2019s why BPO companies are turning to <strong data-start=\"156\" data-end=\"180\">PiTEL Contact Center<\/strong> \u2014 a next-generation call center management platform that integrates <strong data-start=\"249\" data-end=\"299\">AI, data analytics, and omnichannel management<\/strong> \u2014 providing maximum support for businesses using BPO services.<\/span><\/p><\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-839327a\" data-id=\"839327a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-01d01aa elementor-widget elementor-widget-image\" data-id=\"01d01aa\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/pitel.vn\/wp-content\/uploads\/elementor\/thumbs\/imagem-bpo-business-process-outsourcing-r9gdus6omsa3fgedv8yiblutbzg4l14ty55ldl3gl4.webp\" title=\"imagem-bpo-business-process-outsourcing\" alt=\"imagem-bpo-business-process-outsourcing\" \/>\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-38623eb elementor-section-stretched elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"38623eb\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-37b13b6\" data-id=\"37b13b6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a1f0035 elementor-widget elementor-widget-heading\" data-id=\"a1f0035\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Challenges for BPO Telesales Businesses<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-1904391 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"1904391\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-428825f\" data-id=\"428825f\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f54bb35 elementor-view-default elementor-vertical-align-top elementor-widget elementor-widget-icon-box\" data-id=\"f54bb35\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t<span >High KPI pressure and intense call volume<\/span>\n\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">BPO telesales agents are often expected to make hundreds of calls each day \u2014 balancing high call volumes with strong conversion rates. This relentless pace creates significant pressure and often leads to employee burnout, affecting overall performance and service quality.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-5500a7c\" data-id=\"5500a7c\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fd9212b elementor-view-default elementor-vertical-align-top elementor-widget elementor-widget-icon-box\" data-id=\"fd9212b\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t<span >High employee turnover due to the stressful nature of telesales work<\/span>\n\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">Telesales agents constantly face rejection, high work intensity, and repetitive tasks. This often leads to discouragement and high turnover, making it difficult for BPO companies to maintain a stable and experienced team.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-e3d37fe\" data-id=\"e3d37fe\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c6473fd elementor-view-default elementor-vertical-align-top elementor-widget elementor-widget-icon-box\" data-id=\"c6473fd\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t<span >Fragmented customer data and disconnected systems<\/span>\n\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">Customer information, call history, and CRM data are often stored separately and lack synchronization. This fragmentation hinders customer tracking and care, ultimately reducing operational efficiency.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-c34b31c elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"c34b31c\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-78fb00f\" data-id=\"78fb00f\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6b501fa elementor-view-default elementor-vertical-align-top elementor-widget elementor-widget-icon-box\" data-id=\"6b501fa\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t<span >Lack of effective tools for quality control and consistent evaluation<\/span>\n\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">Call monitoring and evaluation are mostly done manually, with limited tools for automated scoring and content analysis. As a result, agent performance is inconsistent, and issues are harder to detect and resolve early.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-8c754f3\" data-id=\"8c754f3\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-009e6bc elementor-view-default elementor-vertical-align-top elementor-widget elementor-widget-icon-box\" data-id=\"009e6bc\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t<span >Difficult to customize systems and costly to upgrade<\/span>\n\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">While every project has unique requirements, most telesales systems lack the flexibility for seamless customization. Upgrades, feature additions, or workflow changes often depend on the vendor \u2014 leading to high costs and extended implementation times.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-7c089fe\" data-id=\"7c089fe\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-272132b elementor-view-default elementor-vertical-align-top elementor-widget elementor-widget-icon-box\" data-id=\"272132b\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t<span >No real-time visibility, with delayed access to technical support<\/span>\n\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">Activity reports are often created manually, lacking both visual clarity and the timely insights necessary for effective decision-making. Furthermore, vendor technical support is frequently delayed, leading to operational disruptions when issues occur.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-48acb47 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"48acb47\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-adc13ea\" data-id=\"adc13ea\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1973e80 elementor-widget elementor-widget-spacer\" data-id=\"1973e80\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dd6cfb1 elementor-widget elementor-widget-image\" data-id=\"dd6cfb1\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image\">\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"700\" src=\"https:\/\/pitel.vn\/wp-content\/uploads\/2025\/07\/Blue-Sky-Modern-Travel-Instagram-Post-5.png\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/pitel.vn\/wp-content\/uploads\/2025\/07\/Blue-Sky-Modern-Travel-Instagram-Post-5.png 700w, https:\/\/pitel.vn\/wp-content\/uploads\/2025\/07\/Blue-Sky-Modern-Travel-Instagram-Post-5-300x300.png 300w, https:\/\/pitel.vn\/wp-content\/uploads\/2025\/07\/Blue-Sky-Modern-Travel-Instagram-Post-5-150x150.png 150w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/>\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-585e06e\" data-id=\"585e06e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4e94a12 elementor-widget elementor-widget-heading\" data-id=\"4e94a12\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Application of PiTEL Contact Center in BPO Telesales<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-1d883e2 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"1d883e2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-6f70936\" data-id=\"6f70936\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-88f75ce elementor-widget elementor-widget-heading\" data-id=\"88f75ce\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Elevate Telesales Performance<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-667a6f3 elementor-widget elementor-widget-text-editor\" data-id=\"667a6f3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><p style=\"text-align: justify;\"><span style=\"color: #282828;\"><strong>Auto-Dialer &amp; Smart Routing:<\/strong><\/span><br \/><span style=\"color: #282828;\">Automatically dials customers and instantly connects them to available agents, maximizing efficiency and reducing wait times.<\/span><\/p><p style=\"text-align: justify;\"><span style=\"color: #282828;\"><strong>CRM Integration:<\/strong> Seamlessly integrates with popular CRM platforms like FreshSales and Bitrix24, ensuring complete synchronization of customer data for a unified view.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1470be3\" data-id=\"1470be3\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fc3bdd1 elementor-widget elementor-widget-heading\" data-id=\"fc3bdd1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">AI-Powered Solutions<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e274901 elementor-widget elementor-widget-text-editor\" data-id=\"e274901\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><p><span style=\"color: #282828;\"><strong>Chatbot &amp; Voicebot:<\/strong> Efficiently manages routine inquiries and smoothly hands off to live agents when necessary, saving time and maximizing resources.<\/span><\/p><p><span style=\"color: #282828;\"><strong>AI QC Bot: <\/strong>Automatically records, analyzes, and scores calls in real-time, empowering managers to maintain top-quality service and boost team performance.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-3c914ad elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"3c914ad\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-cbe3a6f\" data-id=\"cbe3a6f\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1cef3fd elementor-widget elementor-widget-heading\" data-id=\"1cef3fd\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Reporting and Monitoring<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f45a964 elementor-widget elementor-widget-text-editor\" data-id=\"f45a964\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><p><span style=\"color: #282828;\"><strong data-start=\"142\" data-end=\"167\">Dashboard: <\/strong><\/span><span style=\"color: #282828;\">Manage telesales performance with real-time insights \u2014 track call volumes, conversion rates, and average handling times, all in one place.<\/span><\/p><p style=\"text-align: justify;\"><span style=\"color: #282828;\"><strong data-start=\"312\" data-end=\"331\">Monitoring: <\/strong><\/span><span style=\"color: #282828;\">Listen in on active calls, monitor agent status, and review call history to intervene promptly and enhance service quality<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-f512be3\" data-id=\"f512be3\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-956f812 elementor-widget elementor-widget-heading\" data-id=\"956f812\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Fast, flexible, affordable<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-edc7771 elementor-widget elementor-widget-text-editor\" data-id=\"edc7771\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><p data-start=\"129\" data-end=\"242\"><span style=\"color: #282828;\"><strong data-start=\"129\" data-end=\"161\">No Infrastructure Investment: <\/strong><\/span><span style=\"color: #282828;\">A cloud-based platform enabling rapid deployment and effortless scalability.<\/span><\/p><p data-start=\"244\" data-end=\"385\"><span style=\"color: #282828;\"><strong data-start=\"244\" data-end=\"266\">Work from Anywhere: <\/strong><\/span><span style=\"color: #282828;\">Employees only need a computer or smartphone with internet access \u2014 perfect for quick-hire and seasonal campaigns.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-97fd1fc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"97fd1fc\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7b30415\" data-id=\"7b30415\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a6e1729 elementor-widget elementor-widget-spacer\" data-id=\"a6e1729\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-030c69d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"030c69d\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1d0ed68\" data-id=\"1d0ed68\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-fb6c877 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fb6c877\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-d52d6c6\" data-id=\"d52d6c6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fde55da elementor-widget elementor-widget-heading\" data-id=\"fde55da\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">PiTEL Contact Center \u2014 Key Benefits<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-f2d1c7b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f2d1c7b\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-df848ba\" data-id=\"df848ba\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cd8a9dc elementor-widget elementor-widget-text-editor\" data-id=\"cd8a9dc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><p><span style=\"color: #282828;\"><strong data-start=\"49\" data-end=\"81\">Enhance Telesales Efficiency: <\/strong><\/span><span style=\"color: #282828;\">Minimize wait times, maximize daily call capacity, and improve closing rates through real-time, data-driven insights<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-5cb9489 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5cb9489\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-f7f0d0c\" data-id=\"f7f0d0c\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1601ff7 elementor-widget elementor-widget-text-editor\" data-id=\"1601ff7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><p><span style=\"color: #282828;\"><strong data-start=\"42\" data-end=\"68\">Reduce Operating Costs: <\/strong><\/span><span style=\"color: #282828;\">Eliminate the need for heavy infrastructure investments and scale effortlessly when required.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-1b6ab1c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1b6ab1c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-713d826\" data-id=\"713d826\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c16b295 elementor-widget elementor-widget-text-editor\" data-id=\"c16b295\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><p style=\"text-align: left;\"><span style=\"color: #282828;\"><strong data-start=\"49\" data-end=\"76\">Enhance Service Quality: <\/strong><\/span><span style=\"color: #282828;\">Monitor agent performance and leverage automated call evaluations to consistently elevate overall service standards.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-bd5fae1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bd5fae1\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-71fb601\" data-id=\"71fb601\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-336913f elementor-widget elementor-widget-text-editor\" data-id=\"336913f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><p style=\"text-align: justify;\"><span style=\"color: #282828;\"><strong data-start=\"42\" data-end=\"68\">Flexible and Adaptable: <\/strong><\/span><span style=\"color: #282828;\">Suitable for multiple industries and easy to deploy for both short-term and long-term campaigns.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-abc49ab elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"abc49ab\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-d326ce8\" data-id=\"d326ce8\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3f7fe28 elementor-widget elementor-widget-text-editor\" data-id=\"3f7fe28\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><p style=\"text-align: left;\"><span style=\"color: #282828;\"><strong data-start=\"42\" data-end=\"91\">Display Contact History and Customer Profiles: <\/strong><\/span><span style=\"color: #282828;\">Provide agents with complete interaction history and customer details during each call, enabling accurate, timely advice and creating a professional impression.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-6950187 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6950187\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-b1eae36\" data-id=\"b1eae36\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a7969ef elementor-widget elementor-widget-text-editor\" data-id=\"a7969ef\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><p style=\"text-align: left;\"><span style=\"color: #282828;\"><strong data-start=\"59\" data-end=\"95\">Remote and Flexible Work Support: <\/strong><\/span><span style=\"color: #282828;\">With a cloud-based Contact Center, agents can work from anywhere with an internet connection. Especially valuable for BPO models that require rapid hiring or flexible, seasonal staffing.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-754e359 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"754e359\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-89a04ae\" data-id=\"89a04ae\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-265cedb elementor-widget elementor-widget-spacer\" data-id=\"265cedb\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6b86458 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6b86458\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-20d8b39\" data-id=\"20d8b39\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-926bbf5 elementor-widget elementor-widget-image\" data-id=\"926bbf5\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/pitel.vn\/wp-content\/uploads\/elementor\/thumbs\/Trang_Nau_Hinh_Anh_Ke_Hoach_Du_Lich_Poster__1_-removebg-preview-r9eportdvl6w4hzp6jx8msr68bvxg178evgen56rvk.png\" title=\"Tr\u1eafng_N\u00e2u_H\u00ecnh_\u1ea2nh_K\u1ebf_Ho\u1ea1ch_Du_L\u1ecbch_Poster__1_-removebg-preview\" alt=\"Tr\u1eafng_N\u00e2u_H\u00ecnh_\u1ea2nh_K\u1ebf_Ho\u1ea1ch_Du_L\u1ecbch_Poster__1_-removebg-preview\" \/>\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-0cb9073\" data-id=\"0cb9073\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f3f4372 elementor-widget elementor-widget-heading\" data-id=\"f3f4372\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Why Choose PiTEL\u2019s Solution ?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1807f7c elementor-widget elementor-widget-text-editor\" data-id=\"1807f7c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><p style=\"text-align: justify;\">In addition to the core functions of a standard Contact Center, <strong data-start=\"224\" data-end=\"248\">PiTEL Contact Center<\/strong> delivers advanced features designed to meet the demands of modern businesses:<\/p><ul><li aria-level=\"1\"><strong data-start=\"332\" data-end=\"364\">Fast, Cloud-Based Deployment<\/strong> \u2014 Launch quickly without the need for costly infrastructure investment.<\/li><li aria-level=\"1\"><strong data-start=\"441\" data-end=\"470\">Enterprise-Grade Security<\/strong> \u2014 Customer data is fully encrypted to ensure absolute confidentiality.<\/li><li aria-level=\"1\"><strong data-start=\"546\" data-end=\"569\">Caller Pop-up<\/strong> \u2014 Instantly display customer information as calls come in for faster, more personalized service.<\/li><li aria-level=\"1\">Track, manage, and follow up on every received inquiry through to resolution.<\/li><li aria-level=\"1\"><strong data-start=\"778\" data-end=\"805\">Call Recording<\/strong> \u2014 Record and store all inbound and outbound calls for quality assurance and compliance.<\/li><li aria-level=\"1\"><strong data-start=\"898\" data-end=\"927\">Call Monitoring<\/strong> \u2014 Supervise live calls and calls on hold to ensure service quality.<\/li><li aria-level=\"1\"><strong data-start=\"1000\" data-end=\"1027\">Advanced Call Analytics<\/strong> \u2014 Access detailed reports on answered, missed, and abandoned calls for performance optimization<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-77dc11c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"77dc11c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-74753e0\" data-id=\"74753e0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0a515d7 elementor-widget elementor-widget-text-editor\" data-id=\"0a515d7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><p data-start=\"77\" data-end=\"505\"><span style=\"color: #282828;\">In the race to optimize costs, boost revenue, and retain customers, PiTEL\u2019s Contact Center solution is the trusted partner that helps BPO businesses redefine telesales performance.<\/span><br data-start=\"261\" data-end=\"264\" \/><span style=\"color: #282828;\">More than just a calling tool, PiTEL is an intelligent cloud-based contact center platform \u2014 empowering you to deliver exceptional customer service, monitor performance in real time, and secure a lasting competitive edge in the market.<\/span><\/p><p data-start=\"507\" data-end=\"677\"><span style=\"color: #282828;\"><strong data-start=\"507\" data-end=\"550\">Ready to upgrade your telesales system?<\/strong><\/span><br data-start=\"550\" data-end=\"553\" \/><span style=\"color: #282828;\">Contact PiTEL\u2019s experts today for a <strong data-start=\"589\" data-end=\"602\">free demo<\/strong> and personalized implementation roadmap tailored to your business needs.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-229803a elementor-section-full_width elementor-section-stretched elementor-hidden-phone elementor-hidden-tablet elementor-section-height-default elementor-section-height-default\" data-id=\"229803a\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-3fe740b\" data-id=\"3fe740b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d524ab9 elementor-headline--style-highlight elementor-widget elementor-widget-animated-headline\" data-id=\"d524ab9\" data-element_type=\"widget\" data-settings=\"{&quot;marker&quot;:&quot;underline&quot;,&quot;highlighted_text&quot;:&quot;Built for the BPO Advantage&quot;,&quot;headline_style&quot;:&quot;highlight&quot;}\" data-widget_type=\"animated-headline.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-headline\">\n\t\t\t\t\t\t\t<span class=\"elementor-headline-plain-text elementor-headline-text-wrapper\">PiTEL Solutions<\/span>\n\t\t\t\t\t\t<span class=\"elementor-headline-dynamic-wrapper elementor-headline-text-wrapper\"><\/span>\n\t\t\t\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a0ef36 elementor-widget elementor-widget-text-editor\" data-id=\"5a0ef36\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><p style=\"text-align: center;\">Get Exclusive Pricing Now<br \/>Unlock special rates on PiTEL\u2019s solution suite to optimize your marketing strategy and accelerate business growth<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c7cc169 elementor-icon-list--layout-inline elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"c7cc169\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-phone-call1\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">18001562                                    <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-mail\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">sales@pitel.vn<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-0114053\" data-id=\"0114053\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-89d1269 elementor-widget elementor-widget-menu-anchor\" data-id=\"89d1269\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"formdangky\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dc38c2a elementor-button-align-start elementor-mobile-button-align-center elementor-widget elementor-widget-form\" data-id=\"dc38c2a\" data-element_type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"New Form\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"23250\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"dc38c2a\"\/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-email elementor-col-75 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Name\" required=\"required\" aria-required=\"true\">\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-field_2776fc6 elementor-col-75 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[field_2776fc6]\" id=\"form-field-field_2776fc6\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Phone\" required=\"required\" aria-required=\"true\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Only numbers and phone characters (#, -, *, etc) are accepted.\">\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-field_0fbc4b3 elementor-col-75 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[field_0fbc4b3]\" id=\"form-field-field_0fbc4b3\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Email\" required=\"required\" aria-required=\"true\">\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button type=\"submit\" class=\"elementor-button elementor-size-sm\">\n\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\" elementor-button-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Submit<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Contact Center Solution for BPO As businesses increasingly focus on cost optimization and enhancing customer experience, Business Process Outsourcing (BPO) \u2013 particularly in the Telesales sector \u2013 is rapidly emerging as a key trend. However, behind the promise of \u201ccost-efficiency and effectiveness\u201d lie a number of pressing challenges: intense KPI pressures, high employee turnover, disconnected [&#8230;]\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-23250","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/pitel.vn\/en\/wp-json\/wp\/v2\/pages\/23250","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pitel.vn\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pitel.vn\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pitel.vn\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pitel.vn\/en\/wp-json\/wp\/v2\/comments?post=23250"}],"version-history":[{"count":10,"href":"https:\/\/pitel.vn\/en\/wp-json\/wp\/v2\/pages\/23250\/revisions"}],"predecessor-version":[{"id":23353,"href":"https:\/\/pitel.vn\/en\/wp-json\/wp\/v2\/pages\/23250\/revisions\/23353"}],"wp:attachment":[{"href":"https:\/\/pitel.vn\/en\/wp-json\/wp\/v2\/media?parent=23250"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}