{"id":22002,"date":"2025-07-17T11:24:15","date_gmt":"2025-07-17T04:24:15","guid":{"rendered":"https:\/\/pitel.vn\/?p=22002"},"modified":"2025-07-24T10:52:13","modified_gmt":"2025-07-24T03:52:13","slug":"tich-hop-tong-dai-tel4vn-tren-getfly-crm","status":"publish","type":"post","link":"https:\/\/pitel.vn\/en\/tich-hop-tong-dai-tel4vn-tren-getfly-crm\/","title":{"rendered":"H\u01b0\u1edbng d\u1eabn t\u00edch h\u1ee3p t\u1ed5ng \u0111\u00e0i Tel4VN tr\u00ean Getfly CRM"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">\u0110\u1ec3 t\u00edch h\u1ee3p t\u1ed5ng \u0111\u00e0i Tel4VN v\u00e0o h\u1ec7 th\u1ed1ng Getfly CRM, B\u1ea1n vui l\u00f2ng thao t\u00e1c theo h\u01b0\u1edbng d\u1eabn sau:<\/span><\/p>\n<p><b><i>L\u01afU \u00dd:<\/i><\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0110\u1ec3 t\u00edch h\u1ee3p \u0111\u01b0\u1ee3c h\u1ec7 th\u1ed1ng Getfly c\u1ea7n s\u1eed d\u1ee5ng module t\u1ed5ng \u0111\u00e0i<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">T\u00e0i kho\u1ea3n c\u1ea5u h\u00ecnh ph\u1ea3i l\u00e0 t\u00e0i kho\u1ea3n admin<\/span><\/li>\n<\/ul>\n<p><b>1- T\u00edch h\u1ee3p theo h\u01b0\u1edbng nghe g\u1ecdi tr\u1ef1c ti\u1ebfp tr\u00ean tr\u00ecnh duy\u1ec7t<\/b><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; V\u00e0o trang qu\u1ea3n l\u00fd t\u1ed5ng \u0111\u00e0i c\u1ee7a Tel4VN -&gt; click Home -&gt; Account Settings -&gt; l\u1ea5y th\u00f4ng tin\u00a0<\/span><b>API Key<\/b><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-21585 size-large\" src=\"https:\/\/pitel.vn\/wp-content\/uploads\/2025\/07\/1-tich-hop-tong-dai-Tel4VN-tren-Getfly-CRM-1024x515.png\" alt=\"t\u00edch h\u1ee3p t\u1ed5ng \u0111\u00e0i Tel4VN tr\u00ean Getfly CRM\" width=\"1020\" height=\"513\" srcset=\"https:\/\/pitel.vn\/wp-content\/uploads\/2025\/07\/1-tich-hop-tong-dai-Tel4VN-tren-Getfly-CRM-1024x515.png 1024w, https:\/\/pitel.vn\/wp-content\/uploads\/2025\/07\/1-tich-hop-tong-dai-Tel4VN-tren-Getfly-CRM-300x151.png 300w, https:\/\/pitel.vn\/wp-content\/uploads\/2025\/07\/1-tich-hop-tong-dai-Tel4VN-tren-Getfly-CRM-768x386.png 768w, https:\/\/pitel.vn\/wp-content\/uploads\/2025\/07\/1-tich-hop-tong-dai-Tel4VN-tren-Getfly-CRM.png 1388w\" sizes=\"auto, (max-width: 1020px) 100vw, 1020px\" \/><\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; Tr\u00ean Getfly -&gt; C\u00e0i \u0111\u1eb7t -&gt; T\u00edch h\u1ee3p -&gt; T\u00edch h\u1ee3p t\u1ed5ng \u0111\u00e0i -&gt; ch\u1ecdn t\u1ed5ng \u0111\u00e0i Tel4VN \u2192 C\u1ea5u h\u00ecnh\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\"> <img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-21587 size-large\" src=\"https:\/\/pitel.vn\/wp-content\/uploads\/2025\/07\/2-tich-hop-tong-dai-Tel4VN-tren-Getfly-CRM-1024x467.png\" alt=\"t\u00edch h\u1ee3p t\u1ed5ng \u0111\u00e0i Tel4VN tr\u00ean Getfly CRM\" width=\"1020\" height=\"465\" srcset=\"https:\/\/pitel.vn\/wp-content\/uploads\/2025\/07\/2-tich-hop-tong-dai-Tel4VN-tren-Getfly-CRM-1024x467.png 1024w, https:\/\/pitel.vn\/wp-content\/uploads\/2025\/07\/2-tich-hop-tong-dai-Tel4VN-tren-Getfly-CRM-300x137.png 300w, https:\/\/pitel.vn\/wp-content\/uploads\/2025\/07\/2-tich-hop-tong-dai-Tel4VN-tren-Getfly-CRM-768x350.png 768w, https:\/\/pitel.vn\/wp-content\/uploads\/2025\/07\/2-tich-hop-tong-dai-Tel4VN-tren-Getfly-CRM.png 1361w\" sizes=\"auto, (max-width: 1020px) 100vw, 1020px\" \/><\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0110i\u1ec1n c\u00e1c th\u00f4ng tin c\u1ea5u h\u00ecnh t\u01b0\u01a1ng \u1ee9ng\u00a0<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">API Key l\u1ea5y th\u00f4ng tin \u1edf tr\u00ean\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Extension domain &#8211; T\u1ed5ng \u0111\u00e0i cung c\u1ea5p<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0110\u1ecba ch\u1ec9 websocket &#8211; T\u1ed5ng \u0111\u00e0i cung c\u1ea5p<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0110\u01b0\u1eddng d\u1eabn l\u1ea5y token c\u00f3 d\u1ea1ng\u00a0<\/span><b>URL API + \/v1\/auth\/token\u00a0<\/b><span style=\"font-weight: 400;\">( URL API t\u1ed5ng \u0111\u00e0i cung c\u1ea5p)\u00a0<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">v\u00ed d\u1ee5: https:\/\/api-pbx01.tel4vn.com<\/span><b>\/<\/b><span style=\"font-weight: 400;\">v1\/auth\/token\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0110\u01b0\u1eddng d\u1eabn l\u1ea5y l\u1ecbch s\u1eed cu\u1ed9c g\u1ecdi c\u00f3 d\u1ea1ng\u00a0<\/span><b>URL API + \/v1\/cdr\u00a0<\/b><span style=\"font-weight: 400;\">( URL API t\u1ed5ng \u0111\u00e0i cung c\u1ea5p)<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">v\u00ed d\u1ee5:\u00a0<\/span><a href=\"https:\/\/api-pbx01.tel4vn.com\/v1\/cdr\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">https:\/\/api-pbx01.tel4vn.com<\/span><b>\/<\/b><span style=\"font-weight: 400;\">v1\/cdr<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0110\u01b0\u1eddng d\u1eabn Click To Call c\u00f3 d\u1ea1ng\u00a0<\/span><b>URL API + \/v1\/click2call?ext=[extension]&amp;phone=<div class=\"header-button\"><a href=\"tel:+000%20000%20000\" class=\"button   is-outline circle\"  style=\"border-width:2px;\">\n\t<i class=\"icon-phone\" aria-hidden=\"true\" ><\/i>\t<span>+000 000 000<\/span>\n\t<\/a>\n<\/div><\/b><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">v\u00ed d\u1ee5: \u00a0https:\/\/api-pbx01.tel4vn.com<\/span><b>\/<\/b><span style=\"font-weight: 400;\">v1\/click2call?ext=[extension]&amp;phone=<div class=\"header-button\"><a href=\"tel:+000%20000%20000\" class=\"button   is-outline circle\"  style=\"border-width:2px;\">\n\t<i class=\"icon-phone\" aria-hidden=\"true\" ><\/i>\t<span>+000 000 000<\/span>\n\t<\/a>\n<\/div><\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">&#8211; \u1ea4n L\u01b0u c\u1ea5u h\u00ecnh\u00a0<\/span><\/p>\n<p><b>2- T\u00edch h\u1ee3p nghe g\u1ecdi tr\u00ean app ho\u1eb7c thi\u1ebft b\u1ecb b\u00e0n IP Phone<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u00a0L\u1eb7p l\u1ea1i c\u00e1c b\u01b0\u1edbc nh\u01b0 t\u00edch h\u1ee3p theo h\u01b0\u1edbng nghe g\u1ecdi tr\u1ef1c ti\u1ebfp.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u00a0B\u1ed5 sung c\u1ea5u h\u00ecnh ph\u1ea7n webhook tr\u00ean trang t\u1ed5ng \u0111\u00e0i Tel4VN \u0111\u1ec3 hi\u1ec3n th\u1ecb th\u00f4ng b\u00e1o cu\u1ed9c g\u1ecdi \u0111\u1ebfn tr\u00ean Getfly<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">&#8211;\u00a0\u0110\u0103ng nh\u1eadp v\u00e0o trang qu\u1ea3n l\u00fd c\u1ee7a t\u1ed5ng \u0111\u00e0i Tel4vn -&gt; ch\u1ecdn Advanced -&gt; Webhook<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-21589 size-large\" src=\"https:\/\/pitel.vn\/wp-content\/uploads\/2025\/07\/3-tich-hop-tong-dai-Tel4VN-tren-Getfly-CRM-1024x568.png\" alt=\"t\u00edch h\u1ee3p t\u1ed5ng \u0111\u00e0i Tel4VN tr\u00ean Getfly CRM\" width=\"1020\" height=\"566\" srcset=\"https:\/\/pitel.vn\/wp-content\/uploads\/2025\/07\/3-tich-hop-tong-dai-Tel4VN-tren-Getfly-CRM-1024x568.png 1024w, https:\/\/pitel.vn\/wp-content\/uploads\/2025\/07\/3-tich-hop-tong-dai-Tel4VN-tren-Getfly-CRM-300x167.png 300w, https:\/\/pitel.vn\/wp-content\/uploads\/2025\/07\/3-tich-hop-tong-dai-Tel4VN-tren-Getfly-CRM-768x426.png 768w, https:\/\/pitel.vn\/wp-content\/uploads\/2025\/07\/3-tich-hop-tong-dai-Tel4VN-tren-Getfly-CRM.png 1432w\" sizes=\"auto, (max-width: 1020px) 100vw, 1020px\" \/><\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">&#8211; Ch\u1ecdn s\u1eeda webhook<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-21591 size-large\" src=\"https:\/\/pitel.vn\/wp-content\/uploads\/2025\/07\/4-tich-hop-tong-dai-Tel4VN-tren-Getfly-CRM-1024x502.png\" alt=\"t\u00edch h\u1ee3p t\u1ed5ng \u0111\u00e0i Tel4VN tr\u00ean Getfly CRM\" width=\"1020\" height=\"500\" srcset=\"https:\/\/pitel.vn\/wp-content\/uploads\/2025\/07\/4-tich-hop-tong-dai-Tel4VN-tren-Getfly-CRM-1024x502.png 1024w, https:\/\/pitel.vn\/wp-content\/uploads\/2025\/07\/4-tich-hop-tong-dai-Tel4VN-tren-Getfly-CRM-300x147.png 300w, https:\/\/pitel.vn\/wp-content\/uploads\/2025\/07\/4-tich-hop-tong-dai-Tel4VN-tren-Getfly-CRM-768x376.png 768w, https:\/\/pitel.vn\/wp-content\/uploads\/2025\/07\/4-tich-hop-tong-dai-Tel4VN-tren-Getfly-CRM.png 1430w\" sizes=\"auto, (max-width: 1020px) 100vw, 1020px\" \/><\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">&#8211; Th\u00eam c\u1ea5u h\u00ecnh URL &amp; TOKEN<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-21593 size-large\" src=\"https:\/\/pitel.vn\/wp-content\/uploads\/2025\/07\/5-tich-hop-tong-dai-Tel4VN-tren-Getfly-CRM-1024x501.png\" alt=\"t\u00edch h\u1ee3p t\u1ed5ng \u0111\u00e0i Tel4VN tr\u00ean Getfly CRM\" width=\"1020\" height=\"499\" srcset=\"https:\/\/pitel.vn\/wp-content\/uploads\/2025\/07\/5-tich-hop-tong-dai-Tel4VN-tren-Getfly-CRM-1024x501.png 1024w, https:\/\/pitel.vn\/wp-content\/uploads\/2025\/07\/5-tich-hop-tong-dai-Tel4VN-tren-Getfly-CRM-300x147.png 300w, https:\/\/pitel.vn\/wp-content\/uploads\/2025\/07\/5-tich-hop-tong-dai-Tel4VN-tren-Getfly-CRM-768x375.png 768w, https:\/\/pitel.vn\/wp-content\/uploads\/2025\/07\/5-tich-hop-tong-dai-Tel4VN-tren-Getfly-CRM.png 1432w\" sizes=\"auto, (max-width: 1020px) 100vw, 1020px\" \/><\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">&#8211; C\u1ea5u h\u00ecnh URL nh\u1eadn webhook c\u00f3 d\u1ea1ng:\u00a0<\/span><a href=\"https:\/\/domain\/api\/callcenter\/inbound\"><span style=\"font-weight: 400;\">https:\/\/domain\/api\/callcenter\/inbound<\/span><\/a><\/p>\n<p><span style=\"font-weight: 400;\">V\u00ed d\u1ee5: kh s\u1eed d\u1ee5ng domain:\u00a0<\/span><a href=\"https:\/\/ycdi.getflycrm.com\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">https:\/\/ycdi.getflycrm.com<\/span><\/a><span style=\"font-weight: 400;\">\u00a0th\u00ec URL c\u1ea5u h\u00ecnh webhook c\u00f3 d\u1ea1ng:\u00a0<\/span><a href=\"https:\/\/ycdi.getflycrm.com\/api\/callcenter\/inbound\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">https:\/\/ycdi.getflycrm.com\/api\/callcenter\/inbound<\/span><\/a><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; C\u1ea5u h\u00ecnh API Key c\u00f3 d\u1ea1ng:\u00a0<\/span><b>Bearer TOKEN<\/b><\/p>\n<p><span style=\"font-weight: 400;\">(Th\u00f4ng tin\u00a0<\/span><b>TOKEN<\/b><span style=\"font-weight: 400;\">\u00a0\u00a0b\u00ean Getfly s\u1ebd cung c\u1ea5p cho kh\u00e1ch h\u00e0ng)<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0\u00a0=&gt; Th\u00f4ng tin c\u1ea5u h\u00ecnh s\u1ebd l\u1ea5y \u0111\u01b0\u1ee3c c\u00f3 d\u1ea1ng:<\/span><b>Bearer EI4T06yeW1<\/b><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><b><i>Ch\u00fa \u00fd: Sau khi c\u1ea5u h\u00ecnh xong th\u00ec \u1ea5n c\u1eadp nh\u1eadt l\u1ea1i c\u00e1c th\u00f4ng tin v\u1eeba c\u1ea5u h\u00ecnh tr\u00ean t\u1ed5ng \u0111\u00e0i<\/i><\/b><\/p>\n<h2><b>3. <\/b><b>Thao t\u00e1c nghe v\u00e0 g\u1ecdi tr\u00ean Getfly CRM<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">\u00a0 \u00a0a. Th\u1ef1c hi\u1ec7n cu\u1ed9c g\u1ecdi \u0111\u1ebfn kh\u00e1ch h\u00e0ng: <\/span><span style=\"font-weight: 400;\">T\u00ecm ki\u1ebfm s\u1ed1 \u0111i\u1ec7n tho\u1ea1i c\u1ee7a kh\u00e1ch h\u00e0ng, sau \u0111\u00f3 k\u00edch l\u1ef1a ch\u1ecdn li\u00ean h\u1ec7 (s\u1ed1 \u0111i\u1ec7n tho\u1ea1i) c\u1ea7n th\u1ef1c hi\u1ec7n cu\u1ed9c g\u1ecdi -&gt; nh\u1ea5p\u00a0<\/span><b>G\u1ecdi ngay<\/b><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-21595 size-large\" src=\"https:\/\/pitel.vn\/wp-content\/uploads\/2025\/07\/6-Goi-ngay-Getfly-1024x470.png\" alt=\"G\u1ecdi ngay Getfly\" width=\"1020\" height=\"468\" srcset=\"https:\/\/pitel.vn\/wp-content\/uploads\/2025\/07\/6-Goi-ngay-Getfly-1024x470.png 1024w, https:\/\/pitel.vn\/wp-content\/uploads\/2025\/07\/6-Goi-ngay-Getfly-300x138.png 300w, https:\/\/pitel.vn\/wp-content\/uploads\/2025\/07\/6-Goi-ngay-Getfly-768x352.png 768w, https:\/\/pitel.vn\/wp-content\/uploads\/2025\/07\/6-Goi-ngay-Getfly-1536x704.png 1536w, https:\/\/pitel.vn\/wp-content\/uploads\/2025\/07\/6-Goi-ngay-Getfly.png 1910w\" sizes=\"auto, (max-width: 1020px) 100vw, 1020px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Ho\u1eb7c g\u1ecdi \u1edf ph\u1ea7n chi ti\u1ebft kh\u00e1ch h\u00e0ng<\/span><\/p>\n<p><span style=\"font-weight: 400;\">click l\u1ef1a ch\u1ecdn li\u00ean h\u1ec7 (s\u1ed1 \u0111i\u1ec7n tho\u1ea1i) trong chi ti\u1ebft kh\u00e1ch h\u00e0ng c\u1ea7n th\u1ef1c hi\u1ec7n cu\u1ed9c g\u1ecdi -&gt; nh\u1ea5p\u00a0<\/span><b>G\u1ecdi ngay<\/b><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0 \u00a0b.Ti\u1ebfp nh\u1eadn cu\u1ed9c g\u1ecdi \u0111\u1ebfn<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Khi c\u00f3 cu\u1ed9c g\u1ecdi \u0111\u1ebfn h\u1ec7 th\u1ed1ng t\u1ed5ng \u0111\u00e0i \u0111\u01b0\u1ee3c k\u1ebft n\u1ed1i v\u1edbi Getfly CRM, m\u1ed9t popup th\u00f4ng b\u00e1o cu\u1ed9c g\u1ecdi \u0111\u1ebfn s\u1ebd hi\u1ec7n ra ngay tr\u00ean m\u00e0n h\u00ecnh c\u1ee7a nh\u00e2n vi\u00ean \u0111\u01b0\u1ee3c ph\u00e2n quy\u1ec1n ti\u1ebfp nh\u1eadn cu\u1ed9c g\u1ecdi. Popup n\u00e0y cung c\u1ea5p c\u00e1c th\u00f4ng tin sau:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>S\u1ed1 \u0111i\u1ec7n tho\u1ea1i c\u1ee7a kh\u00e1ch h\u00e0ng:<\/b><span style=\"font-weight: 400;\">\u00a0Hi\u1ec3n th\u1ecb s\u1ed1 \u0111i\u1ec7n tho\u1ea1i c\u1ee7a kh\u00e1ch h\u00e0ng \u0111ang g\u1ecdi \u0111\u1ebfn<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>T\u00ean kh\u00e1ch h\u00e0ng (n\u1ebfu c\u00f3):<\/b><span style=\"font-weight: 400;\">\u00a0Hi\u1ec3n th\u1ecb t\u00ean kh\u00e1ch h\u00e0ng (n\u1ebfu th\u00f4ng tin kh\u00e1ch h\u00e0ng \u0111\u00e3 \u0111\u01b0\u1ee3c l\u01b0u tr\u1eef trong Getfly CRM)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>N\u00fat \u201cNghe\u201d:<\/b><span style=\"font-weight: 400;\">\u00a0Nh\u1ea5p v\u00e0o n\u00fat n\u00e0y \u0111\u1ec3 nh\u00e2n vi\u00ean ti\u1ebfp nh\u1eadn cu\u1ed9c g\u1ecdi<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>N\u00fat \u201cT\u1eeb ch\u1ed1i\u201d:<\/b><span style=\"font-weight: 400;\">\u00a0Nh\u1ea5p v\u00e0o n\u00fat n\u00e0y \u0111\u1ec3 t\u1eeb ch\u1ed1i cu\u1ed9c g\u1ecdi<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-21599 size-large\" src=\"https:\/\/pitel.vn\/wp-content\/uploads\/2025\/07\/8-tiep-nhan-cuoc-goi-den-1024x469.png\" alt=\"tiep-nhan-cuoc-goi-den\" width=\"1020\" height=\"467\" srcset=\"https:\/\/pitel.vn\/wp-content\/uploads\/2025\/07\/8-tiep-nhan-cuoc-goi-den-1024x469.png 1024w, https:\/\/pitel.vn\/wp-content\/uploads\/2025\/07\/8-tiep-nhan-cuoc-goi-den-300x138.png 300w, https:\/\/pitel.vn\/wp-content\/uploads\/2025\/07\/8-tiep-nhan-cuoc-goi-den-768x352.png 768w, https:\/\/pitel.vn\/wp-content\/uploads\/2025\/07\/8-tiep-nhan-cuoc-goi-den.png 1200w\" sizes=\"auto, (max-width: 1020px) 100vw, 1020px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Tr\u01b0\u1eddng h\u1ee3p s\u1ed1 g\u1ecdi \u0111\u1ebfn l\u00e0 s\u1ed1 m\u00e1y l\u1ea1 (th\u00f4ng tin kh\u00e1ch h\u00e0ng ch\u01b0a \u0111\u01b0\u1ee3c l\u01b0u tr\u1eef trong Getfly CRM), b\u1ea1n v\u1eabn c\u00f3 th\u1ec3 nghe cu\u1ed9c g\u1ecdi v\u00e0 sau \u0111\u00f3 t\u1ea1o m\u1edbi kh\u00e1ch h\u00e0ng tr\u00ean h\u1ec7 th\u1ed1ng<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-21601 size-large\" src=\"https:\/\/pitel.vn\/wp-content\/uploads\/2025\/07\/9-tich-hop-tong-dai-Tel4VN-tren-Getfly-CRM-1024x576.jpg\" alt=\"\" width=\"1020\" height=\"574\" srcset=\"https:\/\/pitel.vn\/wp-content\/uploads\/2025\/07\/9-tich-hop-tong-dai-Tel4VN-tren-Getfly-CRM-1024x576.jpg 1024w, https:\/\/pitel.vn\/wp-content\/uploads\/2025\/07\/9-tich-hop-tong-dai-Tel4VN-tren-Getfly-CRM-300x169.jpg 300w, https:\/\/pitel.vn\/wp-content\/uploads\/2025\/07\/9-tich-hop-tong-dai-Tel4VN-tren-Getfly-CRM-768x432.jpg 768w, https:\/\/pitel.vn\/wp-content\/uploads\/2025\/07\/9-tich-hop-tong-dai-Tel4VN-tren-Getfly-CRM-1536x864.jpg 1536w, https:\/\/pitel.vn\/wp-content\/uploads\/2025\/07\/9-tich-hop-tong-dai-Tel4VN-tren-Getfly-CRM.jpg 1920w\" sizes=\"auto, (max-width: 1020px) 100vw, 1020px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0 \u00a0c.L\u01b0u tr\u1eef l\u1ecbch s\u1eed t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng<\/span><\/p>\n<p><span style=\"font-weight: 400;\">M\u1ecdi cu\u1ed9c g\u1ecdi \u0111i v\u00e0 \u0111\u1ebfn \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n qua t\u1ed5ng \u0111\u00e0i \u0111\u01b0\u1ee3c k\u1ebft n\u1ed1i v\u1edbi Getfly CRM \u0111\u1ec1u \u0111\u01b0\u1ee3c ghi \u00e2m v\u00e0 l\u01b0u tr\u1eef t\u1ef1 \u0111\u1ed9ng.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Truy c\u1eadp v\u00e0o chi ti\u1ebft th\u00f4ng tin c\u1ee7a kh\u00e1ch h\u00e0ng m\u00e0 b\u1ea1n mu\u1ed1n xem l\u1ecbch s\u1eed cu\u1ed9c g\u1ecdi. Trong tab\u00a0<\/span><b>Giao d\u1ecbch -&gt;\u00a0<\/b><span style=\"font-weight: 400;\">ch\u1ecdn<\/span><b>\u00a0Cu\u1ed9c g\u1ecdi<\/b><span style=\"font-weight: 400;\">, b\u1ea1n s\u1ebd th\u1ea5y danh s\u00e1ch c\u00e1c cu\u1ed9c g\u1ecdi li\u00ean quan \u0111\u1ebfn kh\u00e1ch h\u00e0ng \u0111\u00f3.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">M\u1ed7i cu\u1ed9c g\u1ecdi s\u1ebd hi\u1ec3n th\u1ecb c\u00e1c th\u00f4ng tin sau:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ng\u00e0y gi\u1edd th\u1ef1c hi\u1ec7n cu\u1ed9c g\u1ecdi<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Chi\u1ec1u g\u1ecdi (\u0111i ho\u1eb7c \u0111\u1ebfn)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Nh\u00e2n vi\u00ean ch\u0103m s\u00f3c<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tr\u1ea1ng th\u00e1i cu\u1ed9c g\u1ecdi (th\u00e0nh c\u00f4ng, nh\u1ee1, v.v.)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ghi \u00e2m cu\u1ed9c g\u1ecdi.<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-21603 size-large\" src=\"https:\/\/pitel.vn\/wp-content\/uploads\/2025\/07\/10-tich-hop-tong-dai-Tel4VN-tren-Getfly-CRM-1024x466.png\" alt=\"10 t\u00edch h\u1ee3p t\u1ed5ng \u0111\u00e0i Tel4VN tr\u00ean Getfly CRM\" width=\"1020\" height=\"464\" srcset=\"https:\/\/pitel.vn\/wp-content\/uploads\/2025\/07\/10-tich-hop-tong-dai-Tel4VN-tren-Getfly-CRM-1024x466.png 1024w, https:\/\/pitel.vn\/wp-content\/uploads\/2025\/07\/10-tich-hop-tong-dai-Tel4VN-tren-Getfly-CRM-300x137.png 300w, https:\/\/pitel.vn\/wp-content\/uploads\/2025\/07\/10-tich-hop-tong-dai-Tel4VN-tren-Getfly-CRM-768x350.png 768w, https:\/\/pitel.vn\/wp-content\/uploads\/2025\/07\/10-tich-hop-tong-dai-Tel4VN-tren-Getfly-CRM-1536x699.png 1536w, https:\/\/pitel.vn\/wp-content\/uploads\/2025\/07\/10-tich-hop-tong-dai-Tel4VN-tren-Getfly-CRM.png 1916w\" sizes=\"auto, (max-width: 1020px) 100vw, 1020px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">T\u00edch h\u1ee3p t\u1ed5ng \u0111\u00e0i TEL4VN v\u1edbi ph\u1ea7n m\u1ec1m Getfly CRM \u2013 d\u1ec5 d\u00e0ng, linh ho\u1ea1t v\u00e0 gi\u00fap b\u1ea1n ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng hi\u1ec7u qu\u1ea3 h\u01a1n m\u1ed7i ng\u00e0y!<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u0110\u1ec3 t\u00edch h\u1ee3p t\u1ed5ng \u0111\u00e0i Tel4VN v\u00e0o h\u1ec7 th\u1ed1ng Getfly CRM, B\u1ea1n vui l\u00f2ng thao t\u00e1c theo h\u01b0\u1edbng d\u1eabn sau: L\u01afU \u00dd: \u0110\u1ec3 t\u00edch h\u1ee3p \u0111\u01b0\u1ee3c h\u1ec7 th\u1ed1ng Getfly c\u1ea7n s\u1eed d\u1ee5ng module t\u1ed5ng \u0111\u00e0i T\u00e0i kho\u1ea3n c\u1ea5u h\u00ecnh ph\u1ea3i l\u00e0 t\u00e0i kho\u1ea3n admin 1- T\u00edch h\u1ee3p theo h\u01b0\u1edbng nghe g\u1ecdi tr\u1ef1c ti\u1ebfp tr\u00ean tr\u00ecnh [&#8230;]\n","protected":false},"author":1,"featured_media":21619,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[45],"tags":[],"class_list":["post-22002","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-knowledge"],"_links":{"self":[{"href":"https:\/\/pitel.vn\/en\/wp-json\/wp\/v2\/posts\/22002","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pitel.vn\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pitel.vn\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pitel.vn\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pitel.vn\/en\/wp-json\/wp\/v2\/comments?post=22002"}],"version-history":[{"count":1,"href":"https:\/\/pitel.vn\/en\/wp-json\/wp\/v2\/posts\/22002\/revisions"}],"predecessor-version":[{"id":22003,"href":"https:\/\/pitel.vn\/en\/wp-json\/wp\/v2\/posts\/22002\/revisions\/22003"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pitel.vn\/en\/wp-json\/wp\/v2\/media\/21619"}],"wp:attachment":[{"href":"https:\/\/pitel.vn\/en\/wp-json\/wp\/v2\/media?parent=22002"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pitel.vn\/en\/wp-json\/wp\/v2\/categories?post=22002"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pitel.vn\/en\/wp-json\/wp\/v2\/tags?post=22002"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}