PITEL AUTO CALL

Multi-Platform Integrated Auto-Call Solution:
– Product Marketing Campaigns
– Intelligent Customer Support & Follow-up Calls

Instant Customer Reach with PiTEL Auto Call

PiTEL Auto Call helps your business save time and reduce manual workload by automating outbound calls. Reach thousands of customers in just minutes with minimal effort.

CRM Integration

Real-Time Customer Insights
Gain immediate access to customer data as calls happen, enabling more personalized conversations and smarter CRM management.

Automated Call Scheduling

Smart Call Scheduling
Schedule calls at peak engagement times to maximize customer response rates. Reach the right person at the right time — every time.

Reporting & Analytics

Gain valuable insights into call performance to optimize campaigns and enhance your customer engagement strategy.

Customer Support with PiTEL AutoCall

Smart Notifications
Keep your customers updated with automated alerts for important events — from appointment reminders and billing notices to time-sensitive promotions.

Customize Customer Experiences

Automated Survey Calls
Gather customer feedback efficiently through automated calls, enabling your business to tailor services and boost satisfaction.

Surveying and Collecting Customer Feedback

Automated execution of survey and opinion polling calls enables enterprises to systematically capture customer insights, facilitating data-driven service optimization.

Enhance Customer Time Savings

Wait Time Reduction
Automate outbound calls to eliminate waiting, ensuring customers can access services quickly and effortlessly.

24/7 Customer Support

24/7 Automated Support
Our system operates nonstop to provide customers with timely assistance and care whenever they need it, day or night.

PiTEL AUTOCALL Optimizes Business Operations

Auto Call significantly amplifies outbound customer reach within a short timeframe, improving contact and engagement rates. This automation allows staff to concentrate on high-value activities such as personalized customer support and complex issue resolution, rather than manual dialing tasks.

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Process Automation System

The system automatically executes bulk calls without employee intervention, saving time and reducing workload for the team.

Cost Savings

Reduce costs by up to 80% compared to manual calling, helping businesses save resources and optimize operational expenses.

Effortless Management

Automated calls enable businesses to easily track and manage campaigns, providing detailed reports on call performance and collected results.

How the Auto Call System Works ?

1. Import Data from CSV/Excel Files

Customer data, including phone numbers, is imported into the system via CSV or Excel files for efficient batch processing.

2. Receiving and Processing Data

PiTEL AutoCall processes incoming data to automatically create personalized outbound calls.

3. TELCO Network Connectivity

Integrate with TELCO networks (telecommunication providers) to enable call execution.

4.Call Distribution System

Calls are dispatched to customers with customized audio messages tailored to each recipient.

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PiTEL AUTO CALL

PiTEL AUTO CALL: Versatile Solution for Various Business

MARKETING

  • Promotional Campaign Calls
  • Customer Outreach for New Project Introductions
  • Calls Introducing Special Offer Programs

Notification

  • Debt Reminder Notification

  • Event Appointment Scheduling

  • Doctor Appointment Scheduling

  • Order Confirmation

  • Billing Notifications

  • Voice OTP (One-Time Password)

SALE

  • Telesales & Lead Generation

    Promotional Campaigns

    Customer Care & Retention

Survey

  • Market Research Calls
  • Customer Satisfaction Surveys (CSAT, NPS)
  • User Feedback Collection

Demo Marketing

Demo nhắc nhở

Demo sale

Demo khảo sát

FEATURES OF THE PiTEL AUTO CALL SYSTEM

FEATURES

Campaign Management

Script Configuration

Schedule Campaigns

Import Data

Role

Campaign Analytics

Call Connection Rate Statistics by Date/Time

Campaign Monitoring

Export Reports

.

BASIC

X

X

X

X

X

ADVANCED

TÍNH NĂNGAUTOCALL CƠ BẢNAUTOCALL NÂNG CAO
Quản lý chiến dịch
Cấu hình kịch bản gọi
Đặt lịch chạy autocall
Import dữ liệu khách hàng
Phân quyền user
Thống kê chi tiết chiến dịch
Thống kê tỉ lệ kết nối cuộc gọi theo ngày/giờ
Lịch sử chiến dịch
Xuất báo cáo ra file Excel

PiTEL Auto Call: Suitable For Which Types of Businesses?

E-commerce

Education

Logistic

Healthcare

Real Estate

Spa - Beauty

Case Study

Smart Money Finance

Deploying the Auto Call system for the Smart Money financial … Read more

Future Finance

Deploying Auto Call for the Future Finance … Read more

Moneytary Solution

Implementing the Auto Call solution for company Monetary Solutions…Read more

Feedback

Experience the Power of PiTEL AUTOCALL

PiTEL AutoCall: Smart Marketing, Better Growth

FAQs

Auto Call Services Are Ideal For:

  • Banking & Finance: Sending payment reminders, transaction confirmations.

  • Retail & E-commerce: Promotion notifications, order confirmations.

  • Customer Service: Service renewal alerts, customer satisfaction surveys.

 
Yes. PiTEL Auto Call supports users to create their own call content via text-to-speech or upload custom audio files
 
Absolutely. The PiTEL Auto Call solution can handle thousands of simultaneous calls, saving time and increasing efficiency
 
The system can be configured to automatically retry calls at different time slots or mark customers as unreachable in reports
 

PiTEL Auto Call provides detailed reports including:

  • Call status (successful, no answer, busy, voicemail, etc.).

  • Campaign performance statistics (success rate, number of interactions).

Yes. PiTEL Auto Call integrates AI to analyze voice emotions, recognize customer responses, and provide suggestions to improve interactions.

Contact PiTEL for consultation on suitable service packages.
Activate your account and set up campaigns directly through PiTEL’s management system.